Reception Services Specialist Certificate
The Reception Specialist Certificate curriculum prepares students for reception or administrative assistant positions. Students complete coursework in administrative office procedures, public speaking, computer applications, and English composition.
Reception Services Specialists are often the first encounter customers or employees have with the organization. A Reception Service Specialist is responsible for managing the day-to-day office activities, including scheduling meetings and appointments, organizing the office layout, purchasing equipment and materials, and maintaining the office conditions. The Reception Services Specialist Certificate will prepare students for a variety of office environments as well as the tasks they will likely perform on the job.
Certificate available DSUlive and online
Requirements
Courses:
| BOTE 275 | Administrative Office Procedures | 3 |
| COMM 110 | Fundamentals Of Public Speaking | 3 |
| CSCI 101 | Introduction To Computers | 3 |
| ENGL 110 | College Composition I | 3 |
| Total Credit Hours: | 12 |
Choose from the following for four to six credits:
| COMM 216 | Intercultural Communication | 3 |
| PSYC 111 | Introduction to Psychology | 3 |
| BOTE 297 | Office Administration Internship, Externship, Cooperative Education | 1-6 |
Total Credit Hours: 16-18