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Reception Services Specialist Certificate

Overview

A woman at a reception desk with various people walking in the background.

The reception services specialist certificate is a certificate program within the School of Business and Entrepreneurship. If you have questions regarding this program, please contact dsu.hawk@dickinsonstate.edu or call 1-800-279-HAWK.

Reception Services Specialists are often the first encounter customers or employees have with the organization. A Reception Service Specialist is responsible for managing the day-to-day office activities, including scheduling meetings and appointments, organizing the office layout, purchasing equipment and materials, and maintaining the office conditions. The Reception Services Specialist Certificate will prepare students for a variety of office environments as well as the tasks they will likely perform on the job.

Certificate available DSUlive and online

Career Options

Why should you pursue a Reception Services Specialist Certificate?

The Reception Specialist Certificate prepares students for reception or administrative assistant positions. Students complete coursework in administrative office procedures, public speaking, computer applications, and English composition.

Possible Career Paths

  • Front Office Representative
  • Front Desk Receptionist
  • Medical Receptionist

Requirements

Courses:

BOTE 275Administrative Office Procedures

3

COMM 110Fundamentals Of Public Speaking

3

CSCI 101Introduction To Computers

3

ENGL 110College Composition I

3

Total Credit Hours:12

Choose from the following for four to six credits:

COMM 216Intercultural Communication

3

PSYC 111Introduction to Psychology

3

BOTE 297Office Administration Internship, Externship, Cooperative Education

1-6


Total Credit Hours:16-18